Saturday, July 30, 2011

One Bad Apple....the Office Bully

Ask yourself this one....Do you work with a real idiot in your office? Are there days that you'd like to pull someones hair out, or your own because one particular person just "won't stop!?"One "bad apple" can spread negative behaviour like a virus, bringing down office mates or destroying a really good team, according to a new study examining conflict in the workplace. Really? It doesn't take a rocket scientist to figure that out, does it? So why? Why does this occur? Better yet, why should you all have to suffer? Nothing makes ones life more topsy turvy than one person on a power trip. It's like having PMS 40, 50, or even 60+ hours a week....who needs that?

Negative behaviour outweighs positive behaviour, so a bad apple (bully) can spoil the whole barrel, but one or two good workers can't "unspoil" it."Companies need to move quickly to deal with such problems because the negativity of just one individual is pervasive and destructive and can spread quickly." Figure out how negativity can 'infect' interactions with others. Growing productivity comes from understanding the causes of our poor attitudes and behaviours and use of constructive thinking when bringing these into the positive. This is a personal responsibility, and increasingly one that is being embraced by progressively thinking companies.

Definition of Workplace Bullying

Workplace bullying is a silent epidemic, it is often done covertly, most frequently by serial bullies who chose one target at a time. The bully often employs the help of the "target's" coworkers, which is called "mobbing". Gossip and rumors of half or twisted truths about the target, are one of the primary tactics used by bullies to manipulate coworkers into participating in the abuse as well as isolating the target. They will report poorly on the target's work to management, creating a perception that the target is not up to snuff, and most managers will accept this hearsay uncritically. What's so strange about this phenomenon is that targets are usually cooperative and start off popular with coworkers. The target is devastated by the abuse and isolation that she/he doesn't understand nor know how to stop because, even harder to understand is that  there is no reason for the abuse. Bullies usually have personality disorders or other physical or emotional mental disorders that rob them of their empathy and compels them to behave in this way. The motivation is usually to get rid of someone whose good performance is a threat to their own feelings of inadequacy or to control and subjugate their target. Once chosen as a target there is a 77% chance that the target will quit, be fired, or even commit suicide.  The number of people and hours involved in a bullying/mobbing campaign is our largest, hidden, expense in business today....so sad, it really shouldn't have gone this far.
If a bad apple slips through screening in the hiring process, he or she should be placed to work alone as much as possible,....why? Think about it seriously....they seem to already have a miserable life, do you want yours to be that way too? They are considered to be like to office bully, the arrogant one that wouldn't think twice to stab you in the back or through the heart. A recent study defines negative workers as those whose do not do their fair share of the work, are chronically unhappy and emotionally unstable, or bully or attack others.....what did I just say? Find ways to integrate "bad apples" into the workplace constructively, if this is what the company chooses to do. Once you begin to interpret your own behavioural patterns and those of the staff, better office dynamics result. Match the staff member with tasks they are better suited to by addressing conflict from a patterning perspective so all staff can work together more harmoniously. If they can't.....some one needs to get rid of that bad apple. Send him or her to another department, or give them an office in the basement with a desk, a box of paper clips and a red stapler. Out of sight out of mind.....then everyone can breathe easier and the office will go back to whatever "normal" was. No, I am not at all saying to hide them and forget,..not at all. If you do this, matter won't get resolved., but perhaps they will reevaluate themselves? Let's hope so.... Shame on them for treating others as such.

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